Privacy Notice

Fawcetts LLP (‘Fawcetts’), Registered Number OC416583 whose registered office is Windover House, St Ann Street, Salisbury, England, SP1 2DR is the “Data Controller” in respect of the information gathered and processed by us.

The contact details of the “Privacy Controller”, who is your contact within Fawcetts are at the end of this document.

Fawcetts takes great care with all data but especially personal data. We are committed to ensuring this is secure and processed in a lawful manner.

This Privacy Notice details what data we process and why we do this. For further information please contact our Privacy Controller who is detailed in this document.

Fawcetts will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavor to keep your information accurate and up to date, and not keep it for longer than is necessary. Fawcetts is required to retain information in accordance with the law, such as information needed for tax, accounting and audit purposes. How long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices. Personal data will be held in addition to these periods depending on individual business needs.

Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimise the risk of unauthorised access or disclosure.

How we collect data

Use of cookies

For more information about our website cookies, please click here.

Search engine

Search queries and results are logged anonymously to help us improve our website and search functionality. No user-specific data is collected.

Security and performance

Fawcetts uses a third party service to help maintain the security and performance of the website. To deliver this service it processes the IP addresses of visitors to the Fawcetts website.

People who call us

When you call Fawcetts we collect Calling Line Identification (CLI) information. We use this information to help improve its efficiency and effectiveness.

People who email us

We use Transport Layer Security (TLS) to encrypt and protect email traffic. If your email service does not support TLS, you should be aware that any emails we send or receive may not be protected in transit.

We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.

Contract

Our contract will contain personal information. This is required for us to provide the contracted services.

Third Parties

We receive information from third parties in relation to providing our services. This information will be processed in accordance with GDPR.

Who we collect information about, what Information we collect, what we use if for and any third party with whom the information is shared.

Clients

Category of data Purpose for processing data Legal basis for processing Third party organisations
Contact details Communication in relation to providing our services To fulfil the requirements of a contract with our clients Government agencies
Financial and business records such as bank details and transaction records To provide tax and accountancy services To fulfil the requirements of a contract with our clients Government agencies in summarised legal form, and third parties in relation to client business such as banks(with your explicit consent)
Payroll information for client employees To provide client payroll services To fulfil the requirements of a contract Government agencies
Health information relating to Payroll services for client employees To provide client payroll services To fulfil the requirements of a contract Government agencies
Client logins to third party and government services To act as agent for clients To fulfil the requirements of a contract
Identity documentation To ensure the identity of a person Legal obligation

Suppliers

Category of data Purpose for processing data Legal basis for processing Third party organisations
Contact details Communications in relation to contracted services Contractual obligation and where no contract is in place the legitimate business interest of providing services
Bank details Payment of invoices Legal obligation to pay for services

How we protect the information

We secure electronic and manual information in the following ways

  • Complex password security
  • Encryption
  • Role based control of access
  • Locked and alarmed buildings
  • Contracts with third party processors and controllers

How long we keep the information

We will keep Personal Information for as long as is necessary for the purposes for which we collect it and to comply with applicable law. The precise period will depend on the purpose for which we hold your information. In addition, there are laws and regulations that apply to us which set minimum periods for retention of Personal Information.We will provide you with further information if appropriate to give you a full picture of how we collect and use your Personal Information. Depending on our relationship with you, we may keep your Personal Information for a number of years after our relationship ends.

Use of data processors

Data processors are third parties who provide elements of our service for us. We have contracts in place with our data processors. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will not share your personal information with any organisation apart from us. They will hold it securely and retain it for the period we instruct.

Overseas Transfers

None of the information that we collect process or store as a result of this website is transferred outside of the European Economic Area (EEA). This includes information that is exchanged with any third party organisation as described above.

Your Rights

  • Right of access – you have the right to request a copy of the information that we hold about you.
  • Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
  • Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.
  • Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
  • Right of portability – you have the right to have the data we hold about you transferred to another organisation.
  • Right to object – you have the right to object to certain types of processing such as direct marketing.
  • Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.
  • Right to judicial review: in the event that Fawcetts refuses your request under rights of access, we will provide you with a reason as to why. You have the right to complain as outlined below.

Complaints

The details for each of these contacts are:

Supervisory authority contact details Fawcetts Privacy Controller
Address Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 Windover house
St Ann Street
Salisbury
Wiltshire
SP1 2DR
Email: casework@ico.org.uk privacycontroller@fawcetts.co.uk
Telephone: 0303 123 1113 01722 420920

 

Use of Google Fonts Web API

Our website utilises Google Fonts API to provide a unified and visually pleasing textual experience for our users. Google Fonts is a service offered by Google LLC (“Google”) that allows websites to utilise high-quality fonts.

By using Google Fonts, some information may be transferred to Google servers, which may be located in other countries. This section outlines how Google collects and uses data in relation to the Google Fonts Web API.

Data Collection by Google

When you visit a page on our website that uses Google Fonts, your web browser automatically sends a request to Google’s servers. This request may include the following information:

  • IP Address
  • Browser type and version
  • Operating System
  • Referrer URL
  • The time of the request

This data is primarily used by Google to serve the font files to your browser and to improve the overall service quality.

Google may also use this data for the purposes of analytics and to enhance user experience. The data is processed in accordance with Google’s Privacy Policy, which you can review for further details: Google’s Privacy Policy.

If you are concerned about the data collection practices associated with Google Fonts, you may choose to disable the Google Fonts service through browser settings or use browser extensions designed to block such features. However, doing so may affect the appearance and functionality of our website.

Updates to this Section

We reserve the right to update or amend this section at any time to reflect changes in our practices or amendments to Google’s terms of service or privacy policy. We recommend reviewing this section periodically for the latest information on our use of Google Fonts.

Changes to this Privacy Notice

We keep our privacy notice under regular review. This privacy notice was last updated on 21st May 2018.